Consumer News

Rob Stock: When insurers won't pay

  • 9:05 AM, 10 July 2017
  • 0 comment

OPINION: Insurance is supposed to be there when you most need it.

It should pay off the mortgage should you die, cover the bills if you fall critically ill, or pay for daily nursing should you become permanently disabled.

And yet, each policy is filled with "exclusions" and "restrictions" on when claims will, and will not be paid.

Don't get me wrong. I love insurance. My dad, who took his insurance seriously, died young, so I know the value to a family.

But you have to approach insurers with your eyes wide open, and that means reading the policies you buy to ensure you know what you are covered for, and the times when insurers will decline your claim.

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